HVAC/R Service Manager - Light Commercial
Company: CoolSys
Location: Gresham
Posted on: November 12, 2024
Job Description:
Overview: With over 150 years of experience, -and headquartered
in Southern CA,---CoolSys is the market-leading indoor environment
solutions company. Our full spectrum of best-in-class services
includes HVAC & refrigeration installations, remodels, service &
maintenance; and energy solutions, including controls and
lighting.---CoolSys serves customers in the retail, commercial,
food service, educational, healthcare, and industrial markets. -WHY
JOIN US -We understand that hiring great people is the foundation
of everything we do. Our employee benefits packages include: -
Competitive pay range: $95k - $125k
annually -Medical, Dental, Vision and Prescription coverage -Paid
vacation and holidays -401(K) -match -Life insurance, AD&D and
long-term disability -Tuition reimbursement -Opportunities
available -nationwide -Employee discounts -on vehicles, hotels,
theme parks, select cell phone bills and so much more -Pet
Insurance -Legal Plan, and ID Theft Protection - Responsibilities:
Manages the Service P/L for assigned
branch(s).Forecasts manpower requirements.Effectively prioritizes
customer calls and advises dispatch accordingly.Ensures customer
requirements are followed and calls are completed on a timely
basis.Ensures customer rules are accurately adhered to and approves
work orders.Reviews dashboards and financial reports and takes
appropriate action.Oversees the procurement of parts and
supplies.Maintains communication with customers and ensures their
expectations are met.Resolves issues or problems that impact
customer satisfaction.Manages and maintains fleet, parts and
materials inventory, and resolves discrepancies or problems in a
timely manner.Develops and maintains long term relationships with
customers and subcontractors. Qualifications:
10 + years of experience in the
refrigeration/HVAC service, commercial construction, or a related
industry, previous managerial experience.Knowledge of commercial
refrigeration and HVAC principles and practices, including service
hour estimation, labor forecasting, and multiple disciplines
involved in area of responsibility.Proficiency in understanding and
managing P&L.Demonstrated business acumenProficiency in
managing multiple assignments, setting and balancing competing
priorities with strong organizational skills and ability to multi
task.Ability to solve problems and apply good judgement.Excellent
verbal/nonverbal and written communication and presentation
skills.Communicates company direction, sets expectations and holds
team accountable for results.Provides leaderships, builds a
collaborative team and rewards accomplishments of the
team.Interviews, selects, hires, and oversees onboarding of
supervisors, team leads and technicians.Ensures technicians are
scheduled and dispatched efficiently, based on skill level,
location, and call volume.Manages performance and provides
training, coaching and performance feedback to Supervisors, Team
Leads and Technicians.Uses metrics to drive accountability and
performance.Ensures compliance of Service policies and procedures,
including eSo, refrigerant tracking, time and attendance,
etc.Ensures use of PPE and the application of safe behavior,
including driving, by all employees.Ensures customer service and
quality of work meets customer requirements and Source standards. -
Join Us: -Today, there are 26 different companies that make up the
CoolSys family of brands. -Our valued employees are at the heart of
our continued growth and success. We invite you to be part of that
growth! - -Connect with us -on - -and -. - - -Coolsys -is an EEO/AA
Employer. ---All qualified individuals - Including all ages,
colors, disability, ethnicity, family or marital status, gender
identity or expression, language, national origin, physical and
mental ability, political affiliation, race, religion, sexual
orientation, socio-economic status, veteran status, and other
characteristics -are encouraged to apply. ---- - -Pre-employment
background screening (criminal and -MVR for driving positions) and
-drug testing are---required---for all positions. -Coolsys -will
consider qualified applicants with criminal histories in a manner
consistent with federal law, state law, or local ordinance. - - -
-Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R,
diagnostic, commercial, service, install, mechanical, mechanic,
apprentice, AC, field service, chiller, mgr, lead, supervisor,
leader, regional, - HVACR, supermarket, rack systems
Keywords: CoolSys, Salem , HVAC/R Service Manager - Light Commercial, Professions , Gresham, Oregon
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