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Technical Care Supervisor

Company: VirtualVocations
Location: Salem
Posted on: April 1, 2025

Job Description:

A company is looking for a Supervisor, Technical Care - Res/Bus.
Key Responsibilities

Oversee and manage the technical care team to ensure high-quality service delivery
Develop and implement training programs for staff to enhance technical support skills
Monitor performance metrics and provide feedback to improve team efficiency

Required Qualifications

Experience in a supervisory role within technical support or customer service
Strong understanding of technical support processes and tools
Proven ability to lead and motivate a team
Relevant certifications in technical support or management preferred
Bachelor's degree in a related field or equivalent experience

Keywords: VirtualVocations, Salem , Technical Care Supervisor, IT / Software / Systems , Salem, Oregon

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